Tuesday, June 30, 2015

Candy For My Dentist

Candy For My Dentist

When I was growing up, I went to a dentist who gave out candy and charms when you finished your visit.  In fact, his office was situated over a candy store.  I found this very convenient since my mother would always take me downstairs to the candy store and buy me something sweet to eat and a comic book.  I didn’t like going to the dentist, but I did look forward to what came afterward.  

This created the association for me of dentist equals candy, or at least lollipops. As a result of this, I always ask my dentists for lollipops, usually to no avail.

About 3 years ago, I changed dentists and on my first visit, asked for a lollipop.  I was somewhat insistent and said I wasn’t leaving without one.  The office people up front scrounged around and found one in a desk.  I left content.

A pattern was formed.  I would tell them to have a lollipop ready for me when I made my appointment, and they would say it wasn’t seemly to offer their patients candy.  

In spite of their protests, I usually got something. The second appointment I got chocolate, the third, gum, and so on.  In reciprocation, I made them Black and White cookies.

On a recent appointment, they had nothing for me.  I was disappointed, and when the survey came to rate the dentist and practice, I put down that I was very disappointed I didn’t get a lollipop.

As it turns out they were not amused.

I went there to make an appointment for peridontal work and mentioned I expected a lollipop.

“So, you’re the one,” a person at the front desk said.  “You’ve caused us a problem.  Whenever anyone googles the dentist, something about lollipops comes up.  It’s not funny,” she said smiling ( Idid think it was kind of funny).  

“I didn’t know my comment would show up on your site.  I thought it was internal,” I answered, “but in my defense, I did ask for a lollipop in my appointment confirmation.”

“Please don’t put that in the survey again,” she asked.

“Ok,” I answered as Barbara, who happened to be with me, gave me the “look”.  

A week later, I had the peridontal work, and was given a follow up appointment for two weeks to take out the stitches.  I didn’t get a lollipop, but the post surgery instructions specified only eating soft foods like ice cream, pudding, cheese cake, and drinking thick shakes and malteds.  Who was I to argue?

The office called me the next day to see how I was, and I asked if I could have the stitches taken out sooner.  I told them they owed me because I didn’t get my lollipop.

“Well, I could possibly do it if YOU agree to bring us candy,” she replied.

“Hmmm, I do have about 2 1/2 pounds of Jelly Bellies left, I could bring those,” I said, “but only if you agree to display them prominently in the office so all can see.”  I felt it was only fitting to share with the other patients.

“Done,” she said.

I think they are coming around to my point of view.